There was a time when we were unaware of the true potential of digitalization. But as things started to transform with the digital economy of India, we got to see how UPI and Aadhar-based services changed the whole scenario. During all the major transformations, the Bharat Connect arose as a revolutionary framework for utility bill payments. To simplify secure financial transactions in India, the RBI designed BBPS as a customer-centric payment platform. It has transformed how bills are presented and paid by eliminating the challenges of traditional billing systems. The evolution of the Bharat Connect is continuously proving to be a game-changer by encouraging faster, safer, and more convenient transactions.
Evolution of the Bharat Bill Payment System
The Reserve Bank of India (RBI) thoroughly supported the launch of this billing system that the National Payments Corporation of India (NPCI) has been operating. Evolved over time since its inception, Bharat Connect has become the one-stop solution for all types of bill payments. From a limited number of utility bills, it is now a truly digital payment system that allows users to pay utility bills through multiple payment modes like UPI, net banking, credit/debit cards, and even cash.
From electricity and water bills to mobile and DTH recharge, BBPS facilitates seamless payment experiences across physical and digital channels.
Key Features of BBPS
Let’s now understand the main features of BBPS:
Interoperability: This billing system is designed to work from any bank or BBPS-authorised point of payment.
Security and Transparency: As it works on the RBI regulations, the e-payments are secure, fast, and provide real-time confirmation to the customers.
Multiple Payment Modes: Users can choose from various payment options to choose from. It makes the transactions highly convenient and eliminates the complications of restricted payment modes.
Enhanced Customer Engagement: Bharat Connect involves wonderful features like recurring payment schedules and last date reminders, making life easy.
The Bharat Connect model has four main entities:
BBPCU (Central Unit) – Managed by NPCI; handles system operations and guidelines.
BBPOUs (Operating Units) – Licensed banks and non-bank constituents rendering payment facilitation.
BOUs (Biller Operating Units) – Onboarding and servicing biller units.
COUs (Customer Operating Units) – End-user access point units.
Major Milestones of Bharat Connect
2013: The Reserve Bank of India created a vision document involving the idea of BBPS.
2016: BBPS was officially launched with the aim to allow people to pay utility bills like electricity, phone, gas, water, and DTH.
2019: Allotted permission to fintech companies and other non-banking platforms to offer BBPS services.
2020–2023: BBPS expanded its services to include insurance premium, FASTag recharge, credit card bills, and education fee.
2023: Better features like an easier interface, QR code support, and a flawless way to solve issues has been introduced with BBPS 2.0. This has brought a drastic change for the smaller towns (Tier II and Tier III cities).
2024: According to NPCI, BBPS handled over 102 million transactions in a single month, worth more than ₹17,000 crore.
Delivering convenience and benefits in Digital Billing
Certified by Bharat Connect, EG Payment offers the most secure, fast, and rewarding utility bill payment solutions. The platform prioritizes user experience and functional efficiency. The advantages of using EG Payment for your utility bill payments are:
- Quick Transactions
- Financial Security
- Transparency
- Zero Convenience Fee
- Assured Discounts
In conclusion, if you are looking for the most reliable utility bill payment platform that is certified by Bharat Connect, download EG Payment and make your life easy.